Communicating Professionally by Catherine Sheldrick Ross

Communicating Professionally by Catherine Sheldrick Ross

Author:Catherine Sheldrick Ross [Ross, Dr. Catherine Sheldrick and Nilsen, Dr. Kirsti]
Language: eng
Format: epub
Tags: BUS007000
ISBN: 978-1-55570-929-7
Publisher: American Library Association
Published: 2013-09-03T00:00:00+00:00


Did You Know?

“Getting down to business” in a meeting may be a top priority for Anglo-Americans but not for people everywhere. In some cultures, such as China, Brazil, and Mexico, building trust and interpersonal relationships must be attended to first. The group does not function well until the social needs have been met—hence much “small talk” and what seems like “beating around the bush.”

A Quick Tip

Don’t Go It Alone

Don’t try to chair a meeting and take the minutes. Even for small group meetings, the chair should concentrate on the meeting process, and someone else should keep the record.



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